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{"id":360,"date":"2023-09-09T11:26:10","date_gmt":"2023-09-09T10:26:10","guid":{"rendered":"https:\/\/gameofselling.com\/?p=360"},"modified":"2023-09-12T15:19:23","modified_gmt":"2023-09-12T14:19:23","slug":"best-customer-retention-strategies-indian-ecommerce","status":"publish","type":"post","link":"https:\/\/gameofselling.com\/best-customer-retention-strategies-indian-ecommerce","title":{"rendered":"Customer Retention Strategies"},"content":{"rendered":"\n

\u20b9 The PURCHASE JOURNEY COMPLETES HERE!<\/strong><\/p>\n\n\n\n

Purchase is not the end, it\u2019s a Beginning\u2026<\/em><\/p>\n\n\n\n

Retention<\/strong><\/p>\n\n\n\n

Anyhow, you have to sell to your existing customers without spending on marketing again and again.<\/p>\n\n\n\n

interesting Facts about retention<\/h2>\n\n\n\n\n\n\n\n
    \n
  1. A 5% increase in customer retention can boost profits by up to 50% or even sometimes 75%<\/li>\n\n\n\n
  2. Almost 65% of a company’s business comes from repeat customers.<\/li>\n\n\n\n
  3. 82% of companies agree that retention is cheaper than acquisition.<\/li>\n<\/ol>\n\n\n\n

    Small enterprises get customers to make sales.<\/p>\n\n\n\n

    BIG enterprises make sales to get customer.<\/p>\n\n\n\n

      \n
    • Customer loyal hona chahta hai agar aap uske liye loyalty aasan bana do.<\/em><\/li>\n\n\n\n
    • Only recurring customers can take a business to the next level.<\/em><\/li>\n<\/ul>\n\n\n\n

      + Retention<\/strong><\/p>\n\n\n\n

        \n
      1. Reach existing customers in every way possible!<\/em> Regular Engagement Ads to PURCHASE Audience with 10% OFF (Showcase all new stuff in the store) <\/li>\n\n\n\n
      2. Word-of-mouth referrals and five-star reviews can drive tons of business.\n
          \n
        • Wow the customer with packaging, product quality \/\/ over deliver<\/li>\n\n\n\n
        • Send a heart warming thank you note and ask for a little favor \/\/ People love to help<\/li>\n<\/ul>\n<\/li>\n\n\n\n
        • Send Regular Offers & Discounts via Email & SMS (Avoid overdoing)<\/li>\n\n\n\n
        • WhatsApp marketing \/\/ Latest Facebook Ads<\/li>\n\n\n\n
        • FLAT 20% Discount for 2nd Purchase via Email & SMS (2-3 days after delivery)<\/li>\n\n\n\n
        • Send New arrival updates<\/li>\n\n\n\n
        • Ask for reviews\/ratings when things are going well; don’t wait! (UGC is the Hot-cake)<\/li>\n\n\n\n
        • Freebees (like a keychain, pen, notepad) brand recall<\/li>\n<\/ol>\n\n\n\n
            \n
          • Loyal customers are your best salespeople ever.<\/em><\/li>\n\n\n\n
          • A company\u2019s most valuable assets are its customers.<\/em><\/li>\n\n\n\n
          • Without recurring revenue, a business is not really a business.<\/li>\n\n\n\n
          • Promote complementary products Case >> Glass >> Charger >> Power Bank >> Cable >> xyz<\/li>\n\n\n\n
          • Sell via a call to existing customers \/\/ Cold Calling to Warm\/Hot audience<\/li>\n<\/ul>\n\n\n\n

            <\/p>\n\n\n\n

            Share your feedback.<\/p>\n\n\n\n

            Thank you.<\/p>\n","protected":false},"excerpt":{"rendered":"

            \u20b9 The PURCHASE JOURNEY COMPLETES HERE! Purchase is not the end, it\u2019s a Beginning\u2026 Retention Anyhow, you have to sell to your existing customers without spending on marketing again and again. interesting Facts about retention<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[52,53,18,34,42,43],"class_list":["post-360","post","type-post","status-publish","format-standard","hentry","category-basics-of-ecom-industry","tag-build-brand","tag-build-customer-loyalty","tag-ecommerce-problems","tag-how-to-build-trust","tag-indian-ecommerce-mastery","tag-indian-ecommerce-tips"],"_links":{"self":[{"href":"https:\/\/gameofselling.com\/wp-json\/wp\/v2\/posts\/360","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gameofselling.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/gameofselling.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/gameofselling.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/gameofselling.com\/wp-json\/wp\/v2\/comments?post=360"}],"version-history":[{"count":2,"href":"https:\/\/gameofselling.com\/wp-json\/wp\/v2\/posts\/360\/revisions"}],"predecessor-version":[{"id":366,"href":"https:\/\/gameofselling.com\/wp-json\/wp\/v2\/posts\/360\/revisions\/366"}],"wp:attachment":[{"href":"https:\/\/gameofselling.com\/wp-json\/wp\/v2\/media?parent=360"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/gameofselling.com\/wp-json\/wp\/v2\/categories?post=360"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/gameofselling.com\/wp-json\/wp\/v2\/tags?post=360"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}