Gone are Those Days<\/p>\n\n\n\n

There was a time..<\/em><\/p>\n\n\n\n

When anybody was just setting up a store in the night and start Facebook ads next morning and hundreds of orders starts rolling in.<\/p>\n\n\n\n

but,<\/p>\n\n\n\n

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Time has changed now.<\/p>\nit’s not 2016 anymore!<\/cite><\/blockquote>\n\n\n\n

Only the Best will survive.<\/h2>\n\n\n\n\n\n\n\n

Many ecom Biz owners who were in it for years and doing biz of crore got vanished.<\/p>\n\n\n\n

They took things for granted.<\/p>\n\n\n\n

so, what are stuff that any serious business must have to be Best in…<\/p>\n\n\n\n

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Best in terms of Product Quality<\/strong><\/p>\n<\/blockquote>\n\n\n\n

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1. Product must be the same as seen in the Ads and on the online store \/\/ lookwise<\/li>\n<\/ol>\n\n\n\n

   2. It must function as shown in the Ads to the user \/\/ if they misunderstood it’s your mistake!<\/p>\n\n\n\n

   3. Long lasting \/\/ Durability (build Quality)<\/p>\n\n\n\n

   Bonus >> Keep on introducing new products after some time \/\/ Kodak didn\u2019t do it and finished.<\/p>\n\n\n\n

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   Best in Terms of Marketing<\/strong><\/p>\nWork on right stuff!<\/cite><\/blockquote>\n\n\n\n

   Creative \/\/ 80% marketing is creative now a days<\/p>\n\n\n\n

   Advantage Plus \/\/ Facebook manages all (-creative)<\/p>\n\n\n\n

   Offers \/\/ Thought provoking<\/p>\n\n\n\n

   Account Health \/\/ Address all customer issues timely & promptly<\/p>\n\n\n\n

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   Best in terms of Cx<\/strong> (Customer Experience)<\/p>\nHappy the customer, happier your business!<\/cite><\/blockquote>\n\n\n\n

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   1. Optimum updates about the order \/\/ Biggest customer problem is no update on time. Send order confirmation message immediately after receving the order with expected time of shipping & delivery.<\/li>\n<\/ol>\n\n\n\n

      2. Ship on time and inform promptly<\/p>\n\n\n\n

      3. Inform prior to Out for Delivery<\/p>\n\n\n\n

      4. Timely delivery \/\/ Under promise over deliver (be like Amazon)<\/p>\n\n\n\n

      Return\/Refund\/Exchange \/\/ Be 100% Clear about policies<\/p>\n\n\n\n

      Timely reply to queries \/\/ Justice delayed is justice denied<\/p>\n\n\n\n

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      Best in Retention<\/strong><\/p>\nYou have to get it right!<\/cite><\/blockquote>\n\n\n\n

      Anyhow, you have to sell to your existing customers without spending on marketing again and again.<\/p>\n\n\n\n

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      interesting Facts about retention<\/strong><\/p>\nso that you can understand it important it is!<\/cite><\/blockquote>\n\n\n\n

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      1. A 5% increase in customer retention can boost profits by up to 50% or even sometimes 75%<\/li>\n\n\n\n
      2. Almost 65% of a company’s business comes from repeat customers.<\/li>\n\n\n\n
      3. 82% of companies agree that retention is cheaper than acquisition.<\/li>\n<\/ol>\n\n\n\n

         >> Enjoy the same content in video as well (Hindi Language)<\/strong><\/p>\n\n\n\n

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